Privacy Policy
Effective date: March 1, 2026. Last updated: March 18, 2026.
1. Overview
Modern AI Inc. ("Modern AI," "we," "us," or "our") is committed to protecting the privacy of individuals who interact with our website and services. This Privacy Policy explains what information we collect, how we use it, and your rights with respect to that information.
This policy applies to modernai.io and all Modern AI products and services. For enterprise clients, additional data handling obligations may be defined in your engagement agreement or a separate data processing addendum.
2. Information We Collect
We collect the following categories of information:
Contact information. Name and email address when you contact us directly, submit a form, or enter into an engagement.
Usage data. Pages visited, time spent, browser and device type, and referral source when you visit our website. This is collected via standard analytics tools.
Communication records. Emails, messages, and meeting notes when you correspond with us.
Enterprise engagement data. For clients in active engagements, we receive information about your organization and designated contacts as required to deliver services.
We do not collect payment card information directly. Any payment processing is handled by third-party providers.
3. How We Use Information
We use collected information to: (a) deliver and improve our services; (b) respond to inquiries and support requests; (c) communicate with enterprise clients about their engagements; (d) send operational communications (account notices, service updates); (e) understand how our website and products are used; and (f) comply with applicable legal obligations.
We do not sell personal information. We do not use personal information to serve third-party advertising.
4. AI Measurement Data
Modern Discovery measures AI visibility by querying publicly accessible AI systems (ChatGPT, Gemini, Claude, Perplexity, Google AI Mode) using structured query sets. This measurement process does not involve processing personal data about individual users.
Measurement data is associated with brands, products, and organizations, not with individual people. Reports delivered to enterprise clients contain aggregate competitive intelligence, not personal information.
5. Cookies and Tracking
Our website uses cookies and similar technologies for analytics and to improve the user experience. You can control cookie preferences through your browser settings.
We use analytics tools to understand traffic patterns and page performance. This data is aggregated and does not identify individual visitors.
6. Data Sharing
We share information with: (a) service providers who support our operations (hosting, analytics, email delivery) under appropriate data processing agreements; (b) enterprise delivery partners (such as AspenView) when necessary to deliver contracted services, under confidentiality obligations; and (c) legal authorities when required by applicable law or to protect our legal rights.
We do not sell, rent, or share personal information with third parties for their own marketing purposes.
7. Data Retention
We retain personal information for as long as necessary to fulfill the purposes described in this policy, to maintain the relationship with enterprise clients, or as required by applicable law. When information is no longer needed, we delete or anonymize it.
Enterprise engagement data is retained for the duration of the engagement plus a reasonable period thereafter for legal and business records purposes.
8. Your Rights
Depending on your jurisdiction, you may have rights to access, correct, delete, or restrict processing of your personal information. You may also have the right to data portability and to object to certain processing activities.
To exercise any of these rights, contact us at info@modernai.io. We will respond to verified requests within the timeframe required by applicable law.
9. Security
We maintain reasonable technical and organizational measures to protect personal information from unauthorized access, disclosure, or loss. These include encryption in transit, access controls, and security monitoring.
No system is completely secure. If you have concerns about a specific security matter, contact us at info@modernai.io.
10. Children
Our services are not directed to children under 16 years of age. We do not knowingly collect personal information from children. If we learn that we have collected information from a child under 16, we will delete it promptly.
11. Changes to This Policy
We may update this Privacy Policy from time to time. We will post the updated policy on this page with a revised effective date. For material changes, we will provide notice to enterprise clients. Continued use of our services after any update constitutes acceptance of the revised policy.
12. Contact
For questions, rights requests, or privacy concerns, contact us at info@modernai.io or write to: Modern AI Inc., Chicago, Illinois.